According to a New York times article (link via MR), experts' credibility is positively impacted by the degree to which they come across as tentative in their recommendations. For novices, the opposite is true: a more confident judgement is deemed more trustworthy than a cautious one.
The study was done by asking students to evaluate a local Italian restaurant based on one of four reviews: two written by a food critic, two by an amateur food lover. For each reviewer type, there were two review versions: one tentative, the other strictly positive. It turned out the students lent more credibility to the expert's tentative piece than his positive piece, but reversed these preferences when judging the novice's reviews.
Whether these findings extend to a domain other than dining is unclear. One could argue that people think that food critics are over-rated anyway, since the general public can easily access and interpret information in a food critic's area of expertise (i.e. go to a restaurant and eat there). Nevertheless, the research findings raise some interesting questions regarding the role of experts in groups, and perhaps even herding settings. Going by these results, it seems rather simple to assume that an expert is simply a person with superior in-game information - the food critic and the amateur food lover had the same information set, after all. Maybe the difference between the expert and the novice is how they process the information they hold?